KPI & Performance
Monitor agent, team, and organization performance metrics
Kavya Sharma
Sales Agent · BU-PHX-ASIA
94% Status Update Rate
Calls Made42 / 50
Contacts Reached28% / 42%
Lead → Demo Rate18% / 20%
Demo → Live Rate12% / 15%
Deposits Facilitated$7,500 / $10,000
Notes Logged38 / 50
Avg. Response Time1.2h / 2h target
Roshan Fernando
Sales Agent · BU-PHX-ASIA
88% Status Update Rate
Calls Made38 / 50
Contacts Reached22% / 38%
Lead → Demo Rate14% / 20%
Demo → Live Rate8% / 15%
Deposits Facilitated$5,200 / $10,000
Notes Logged31 / 50
Avg. Response Time1.8h / 2h target
Amara Dissanayake
Sales Agent · BU-PHX-ASIA
82% Status Update Rate Response 2.4h
Calls Made31 / 50
Contacts Reached19% / 31%
Lead → Demo Rate10% / 20%
Demo → Live Rate6% / 15%
Deposits Facilitated$3,800 / $10,000
Notes Logged25 / 50
Avg. Response Time2.4h / 2h target