Tasks
Manage callbacks, tickets, and scheduled activities
#TKT-001highIn Progress
Unable to withdraw funds — wire transfer delayed
KS
Kavya SharmaMay 28, 2026, 03:30 PM
Client reports wire transfer not received after 5 business days.
JP
James PereraMay 29, 2026, 04:30 PM
Escalated to finance team. Awaiting bank confirmation.
#TKT-002mediumOpen
Request to upgrade account from demo to live
RF
Roshan FernandoMay 30, 2026, 01:30 PM
Client has completed KYC and wishes to activate live trading account.
KS
Kavya SharmaMay 25, 2026, 07:30 PM
Client cannot log into MT5 — password reset not working.
SM
Sarah MitchellMay 26, 2026, 02:30 PM
Reset credentials manually. Client confirmed access restored.